Our Services

Three services, each designed for a different starting point

Whether you need a clear picture of where your communication stands, a full setup with training, or a continuing arrangement that grows with your team — there is a service sized for where you are right now.

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Our Methodology

How we approach every engagement

Listen first

We start by understanding how your team currently communicates before suggesting anything.

Assess the gaps

We identify where information gets lost or duplicated and what a simpler arrangement would look like.

Configure with care

We set up the chosen tools with a structure that fits your team's habits, not a generic template.

Train patiently

We run training at the pace the team needs and follow up until everyone is settled.

Service 01

Communication Review

RM 560

A practical first step for owners whose team talks across messages, email, and calls, with files scattered everywhere. We map how information currently moves, note where it gets lost, and outline a calmer shared approach. You receive a short summary and a fitting tool shortlist. Suited to small teams wanting tidier communication.

What is included:

An initial discovery session with the business owner
Mapping of current communication flow across all tools used
Identification of friction points and gaps
Short written summary with observations
A shortlist of two to three tools appropriate for your team size

Typical process:

1.Initial one-hour conversation (in person or remote)

2.Review of how the team currently uses each tool

3.Preparation of written summary and tool shortlist

4.Follow-up call to walk through the findings

Duration: 1–2 weeks Enquire About This

Service 02

Collaboration Setup & Onboarding

RM 1,240

For businesses ready to bring conversations and files together. We set up tidy channels, sensible file storage, and gentle guidelines, then run patient training so the team feels comfortable. Includes a short reference guide. Designed for small teams wanting a steady, supported start.

What is included:

Tool selection based on your team and budget
Channel structure and naming designed for your workflow
File storage setup with logical folder structure
Team training (up to two sessions, repeated if needed)
Written reference guide for daily use

Typical process:

1.Discovery session to confirm requirements

2.Tool setup and configuration

3.Training sessions (scheduled around your team)

4.Handover of written reference guide

5.Follow-up check within two weeks of completion

Duration: 2–4 weeks Enquire About This

Service 03

Connected Teamwork & Quarterly Review

RM 2,160

A longer arrangement linking communication with calendars, files, and tasks so the team stays aligned. Each quarter we review how the space is used, adjust structure, and suggest measured improvements. Covers priority support and a tailored review note. Intended for growing teams building calmer collaboration.

What is included:

Full integration of communication, files, calendar, and tasks
Initial setup and onboarding (as in Service 02)
Quarterly review session and structure adjustment
Written review note after each quarterly session
Priority support access between review sessions

Typical process:

1.Comprehensive setup and integration (months 1–2)

2.Team onboarding and settled-in period (month 3)

3.First quarterly review and written note

4.Ongoing quarterly reviews thereafter

Ongoing arrangement Enquire About This

Decision Guide

Which service is right for your team?

Use this table to see which service covers what you need.

Feature	Communication Review RM 560	Setup & Onboarding RM 1,240
Current flow mapping
Tool shortlist and recommendation
Written summary
Full tool setup and configuration	—
Team training sessions	—
Reference guide for daily use	—
Calendar and task integration	—	—
Quarterly review sessions	—	—
Priority support access	—	—

Best for a first look: Communication Review · Best for a fresh start: Setup & Onboarding · Best for growing teams: Connected Teamwork

Shared Standards

What applies across all services

Data access is scoped and discussed

Any system access required during setup is discussed in advance and limited to what the task requires.

Written output every time

Every engagement produces a document — summary, guide, or review note — that belongs to you and your team.

No vendor relationships

We receive no referral fees or incentives from any tool provider. Recommendations are ours alone.

Available in English or Bahasa Melayu

Consultations, training, and written materials can be delivered in the language your team prefers.

Scheduled to fit your working week

We work around your schedule and will reschedule when your operations require it, at no additional charge.

Transparent total costs

Service pricing covers all our time. Third-party tool costs are outlined separately before any decision is made.

Pricing

Clear, fixed service pricing

All prices cover our consulting, setup, and training time. Third-party tool subscription costs are separate and will be outlined before work begins.

Communication Review

Suitable for a first assessment

RM 560

One-time engagement

Discovery session
Flow mapping
Written summary
Tool shortlist

Enquire

Setup & Onboarding

Popular

For businesses ready to start fresh

RM 1,240

One-time engagement

Everything in Communication Review
Full tool setup
Team training sessions
Reference guide

Enquire

Connected Teamwork

For growing teams, long-term

RM 2,160

Ongoing arrangement (per year)

Full integration setup
Quarterly review sessions
Priority support
Written review notes

Enquire

Not sure which service fits?

Tell us briefly where your team is and what feels most pressing. We will share an honest view of which service would make most sense, or whether a starting conversation might be the right first step.

Request a Quote